Privacy policy
How we handle your information
The short version: we collect only what we need to make and deliver your order, and we do not sell it.
Last updated: 29 August 2026
Who we are
Meemi Bloom makes handmade flower bouquets and home decor to order. In this policy, "we" and "us" mean Meemi Bloom. You can reach us at hello@meemibloom.com or on +91 91649 52630 with any question about this policy or about your information.
What we collect
We only collect what an order needs:
- Your name and phone number
- Your email address, if you contact us by email
- The recipient's name, phone number and delivery address
- The message you want written on the card
- Order details, delivery date and payment reference
- The content of your messages to us, including any photos you send us for colour matching
We do not collect or store your card, UPI PIN or banking credentials. Payments are made directly through your own banking or UPI app.
Why we use it
- To design, price, make and deliver your order
- To contact you about that order, including sending you a photo before delivery
- To keep a record of orders for accounting and tax purposes
- To answer questions and resolve problems
We send promotional messages only if you have asked us to. You can tell us to stop at any time and we will.
Photographs of your order
We sometimes photograph finished pieces for this website and for social media. These photographs show the flowers only — never your name, your message or your address. If you would rather we did not photograph your order at all, tell us and we will not.
Who we share it with
We share the minimum necessary, and only to complete your order:
- Our delivery rider or courier receives the recipient's name, address and phone number
- Messaging and email providers carry our conversations with you and hold them under their own privacy terms
- Government authorities, where the law requires it
We do not sell your information, rent it, or pass it to advertisers.
Messaging platforms
Most orders reach us over WhatsApp. Those conversations are also handled by WhatsApp under its own privacy policy, which we do not control. If you would rather not use it, email or call us instead.
Cookies and this website
This site does not set advertising or tracking cookies. Fonts are loaded from Google Fonts, which means your browser makes a request to Google's servers and Google may log your IP address as part of serving that file.
How long we keep it
Order records are kept for as long as the law requires us to keep business and tax records. Message conversations are kept while they are useful for serving you, and deleted when they are not.
Your choices
You can ask us to show you what information we hold about you, correct anything wrong, delete information we are not legally required to keep, or stop sending you messages. Write to hello@meemibloom.com and we will respond within 30 days.
Children
This site and our services are meant for adults. We do not knowingly collect information from children.
Changes to this policy
If we change how we handle information, we will update this page and change the date at the top.